Text Messaging

Text marketing generates significantly higher response rates than traditional marketing channels at just a fraction of the cost.

Patriot’s Text Marketing platform can be used as a standalone service or it can be integrated into your existing IVR solution to create an interactive caller experience.

Text Marketing is more than just a sales tool – it’s a way to speak with your customers quickly and conveniently. Use it to announce special events, fulfill information requests or to enhance other marketing efforts.

Text Marketing from Patriot Communications is a great way to stay connected to your customers.

Why Use SMS Marketing?

Approximately 95% of Americans own a cell phone and account for nearly 6 billion text messages PER DAY! With numbers like that, the text app may just be the most popular app on a person’s phone.

SMS messages are opened 98% of the time, making SMS Marketing one of the most effective ways to reach your customers. Businesses are finding that the response rates from SMS campaigns can run anywhere between 35-45%, well above email response rates of 5-10%.

Reach More People, Generate More Business

SMS Marketing Applications & Features

Patriot’s Text Marketing platform is loaded with features to create custom SMS Marketing campaigns to fit your needs. Whether you’re looking for a one-and-done campaign, something more sustainable or a phone-based integration, we have the tools to get it done.

SMS & MMS Formats

Patriot’s Text Marketing platform supports both SMS and MMS message types. If you’re looking to send simple text, then SMS should cover your needs. However, if you’re looking to jazz up your messaging, you might want to look at MMS texting. MMS messages allow you to send multimedia-based items; such as pictures or videos.

Keywords

Patriot can support as many keywords as you need – each one customized for a specific use. Coupon requests, subscription requests, interactive games and more – keywords are a great way to engage your customers.

Scalable

Capacity is never a concern with our platform. We’re prepared to take on whatever you throw at us: 1,000, 100,000, 1,000,000 – we can handle it!

CRM-Level Reporting

In addition to our robust summary-level reports, Patriot can provide detail reporting to help build your CRM system. Matching texts back to your customer records provides valuable historical information to improve your data.

Auto Reply Messaging

To ensure your Text Marketing campaign meets carrier requirements and adheres to other applicable laws, we follow industry standards to support Opt-out and Info messaging. All custom text solutions must recognize keywords HELP and STOP.

We can provide basic examples of how each keyword should be handled or you can customize the handling as needed.

Short Codes & Long Codes

Based on your campaign needs, Patriot can provide either Short Codes or Long Codes.

Short codes are 5-6 digit codes designed to send and receive text messages. All Short Codes are pre-approved by carriers for high volume campaigns. Long Codes look like normal 10-digit phone numbers and operate the same way as Short Codes and are tailored for lower volume campaigns.