Appointment Manager IVR

Automate basic, everyday interactions and improve agent productivity

Streamline your daily operations with an Automated Appointment Manager from Patriot Communications.

Create efficiencies at your contact center by automating some of the more basic transactions handled by your agent team. Confirmations, Cancellations or Reschedules can all be completed in a clean, automated process.

Shifting the simpler responsibilities away from agents will free them up to handle more important customer inquiries. An Appointment Manager will help reduce calls to your call center, improve the quality of the calls that require agent assistance and lower your operating costs. 


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Every day and with every challenge, we practice the Art of Human Sense - blending cutting edge technology with ingenious human insight and creativity, delivered in a seamless experience for our clients.